Terms of Service

Welcome to Knoxline. By accessing or using knoxline.com, you agree to these Terms of Service. If you do not agree, please do not use the site.

1. Description of Service

Knoxline is an informational directory that aggregates and displays listings for businesses, organizations, and public-facing professionals. Knoxline does not guarantee accuracy, completeness, or availability of listings.

2. No Professional Advice

Information provided on Knoxline is for general informational purposes only and does not constitute legal, medical, financial, or professional advice.

3. Listings and Content

3.1 Public Information

Listings may include publicly available data or user-submitted information.

3.2 Claims and Updates

Business owners or authorized representatives may claim listings and request updates. Knoxline reserves the right to verify claims.

3.3 Removal Requests

Knoxline may remove or modify listings at its discretion.

4. Ratings and Scores

Knoxline may display composite ratings or scores based on third-party sources and internal data. These scores are informational only, do not guarantee quality, and are subject to change.

5. User Accounts and Responsibility

If you create an account on Knoxline, you are responsible for keeping your login credentials secure and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

6. User-Generated Content License and Moderation

By posting reviews, ratings, comments, or other content on Knoxline, you grant us a non-exclusive, royalty-free license to display, moderate, edit, or remove such content. We reserve the right to moderate, remove, or refuse any user-generated content at our sole discretion.

7. Review and Content Guidelines

When posting reviews or other content, you agree not to: engage in defamation or false statements, post hate speech or discriminatory content, impersonate others or create fake accounts, post spam or irrelevant content, review your own business or those of competitors due to conflicts of interest, or violate any applicable laws or regulations.

8. Account Termination

We reserve the right to suspend or terminate user accounts at any time for violation of these terms, abusive behavior, fraudulent activity, or any other reason we deem appropriate. Terminated users may not create new accounts without our permission.

9. User Conduct

You agree not to: Submit false information, scrape/harvest site data, attempt unauthorized access, interfere with site operations, or use the site for unlawful purposes.

10. Intellectual Property

All site design, branding, structure, and original content are owned by Knoxline or its licensors. You may not copy, reproduce, or distribute content without permission.

11. DMCA and Intellectual Property Claims

If you believe content on our site infringes your intellectual property rights, please contact us at support@knoxline.com with details of the alleged infringement. We will review and respond to legitimate claims in accordance with applicable law.

12. Third-Party Content and Links

Knoxline may reference or link to third-party platforms. Knoxline does not endorse or control third-party content.

13. Disclaimer of Warranties

Knoxline is provided "as is" and "as available." We make no warranties regarding accuracy, reliability, availability, or fitness for a particular purpose.

14. Limitation of Liability

To the fullest extent permitted by law, Knoxline shall not be liable for any damages arising from use of the site or reliance on listings.

15. Indemnification

You agree to indemnify and hold harmless Knoxline from claims arising from your use of the site or violation of these terms.

16. Modifications

Knoxline may modify these Terms at any time. Continued use constitutes acceptance of changes.

17. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.

18. Contact Information

Questions regarding these Terms may be sent to: support@knoxline.com